The role of the business agent is one that is so much more than dealing with a grievance.

Working their way up from employee to shop steward to finally, a business agent, is a rewarding journey – described by several of Local 362’s business agents as ‘the ultimate.’

They are strong advocates for members’ rights, have an important relationship with the shop steward and are someone you know you can call if you have any issues.

Whether it is dropping in to check on worksites, answering members’ questions about benefits or even acting as a mentor to others within the union – those who take on the role are extremely passionate about what they do.

Teamsters 362 will be profiling some of our business agents and the journey they have each experienced. In this trailer, you will get a glimpse into the life of a business agent and the esteem each one has for their role in the union.

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